JAWCHA / Use cases
Concrete scenarios
Illustrative scenarios. No real customer is named and no result is invented.
Customer support
Recurring questions get an immediate answer; complex cases are handed to an operator with the history already gathered.
Sales qualification
The agent greets, understands the need and collects the useful information before preparing a conversation with your team.
Internal operations
An assistant connected to your tools can look up a status or prepare an action, within the limits you set, with confirmation for sensitive actions.
Choose the first workflow
Pick a recurring request with a clear outcome: answer a question, look up a status or prepare a ticket. Connect only the tools the workflow needs.
Define what success means
Test a normal request, missing information and a sensitive action. Check that the agent asks for clarification or hands over instead of improvising. These are deployment criteria, not promised performance results.
Make it work for your team.
Start with one conversation, one connected channel and a clear set of rules.